Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes (Case Management Society of America).
FIG’s case management services are utilized in a variety of settings – acute and chronic care in non-catastrophic and catastrophic injuries, complications or non-progression, socioeconomic factors and family dynamics delaying care or progress, educational or vocational needs change, and limited funding resources. FIG offers case management during a claim/litigated case. FIG also offers case management services within a structured settlement to maximize benefits.
FIG nurses will customize a case management plan for your client which includes advocacy, communication, education, identification of resources, and facilitation of services. Examples of FIG’s case management services are case evaluation, scheduling and attendance of medical appointments, coordination of care, negotiating cost of care, researching/initiating alternative funding resources, and client/family/referral education.Referral